Balmont Conseil's privacy policy is of paramount importance in protecting the personal information of its clients and users. It is committed to collecting, using, and storing this data in accordance with applicable laws and regulations.
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Document updated on 04\/05\/2023<\/strong><\/p>\n\n\n\n BALMONT CONSEIL (\u00abBALMONT CONSEIL\u00bb, \u00abour\u00bb, \u00abwe\u00bb and \u00abus\u00bb) and our partners respect your privacy. We ask that you carefully read this privacy policy to understand how your personal data is collected, processed and stored when you use this BALMONT CONSEIL website, accessible via the URL https:\/\/balmontconseil.fr.<\/p>\n\n\n\n The term \u201cpersonal data\u201d refers to any information relating to an identified or identifiable natural person, whether directly or indirectly, from a single piece of data or from the combination of several pieces of data. All personal data collected on this website is processed under the responsibility of BALMONT CONSEIL, a simplified joint-stock company (SAS) with a share capital of \u20ac3,030,500, registered with the Lyon Trade and Companies Register under number 790 249 452, and whose registered office is located at 14 boulevard de Balmont, 69009 Lyon, France, and in accordance with French Law No. 78-17 of 6 January 1978 on Information Technology, Data Files and Civil Liberties, as amended, and Regulation (EU) 2016\/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. This privacy policy describes:<\/strong> BALMONT CONSEIL may use your personal data for the following purposes:<\/strong> Your personal data is processed as part of a pre-contractual contact process. This processing is based on your consent to be contacted to discuss our offers and obtain a quote. You may withdraw this consent at any time and request that we delete your information and cease contacting you. Within BALMONT CONSEIL, and with regard to each processing purpose, your personal data is collected, processed, and stored by authorized BALMONT CONSEIL personnel, solely within the scope of their respective responsibilities, and in particular by the customer service, marketing, and IT departments. We do not share personal data with other companies, organizations, or individuals, unless one of the following circumstances applies:<\/p>\n\n\n\n (1) Sharing with prior consent:<\/strong> After obtaining your consent, BALMONT CONSEIL will share the information you have authorized with the specific third parties or categories of third parties indicated at the time of collecting your consent.<\/p>\n\n\n\n (2) Sharing with our service providers:<\/strong> BALMONT CONSEIL may also disclose your information to companies that provide services for us or on our behalf. These service providers include companies that offer IT services, such as our hosting or email service provider, product delivery services, or marketing activities on our behalf. These service providers may use your information only to provide services to you on behalf of BALMONT CONSEIL.<\/p>\n\n\n\n (3) In compliance with a legal obligation, the sharing in accordance with laws and regulations:<\/strong><\/p>\n\n\n\n BALMONT CONSEIL may share your information as required by law and regulation, in order to resolve legal disputes, or as required by judicial or administrative authorities under the law.<\/p>\n\n\n\n BALMONT CONSEIL will ensure the legality of any sharing of personal data through data processing clauses with the companies with which your personal data is shared, obliging them to comply with this privacy policy and to take appropriate security and confidentiality measures when processing personal data.<\/p>\n\n\n\n BALMONT CONSEIL attaches great importance to the security of your personal data and has adopted industry best practices to protect your personal data and prevent unauthorized access, disclosure, use, modification, damage, or loss of this information. We have also taken appropriate precautions to ensure, through our hosting provider, the security and confidentiality of the data, and in particular to prevent it from being altered, damaged, or communicated to unauthorized persons.<\/p>\n\n\n\n BALMONT CONSEIL also adopts the following organizational measures:<\/strong><\/p>\n\n\n\n (1) We take reasonable and feasible steps to ensure that the personal data collected is minimal and relevant to what is necessary, having regard to the purposes for which it is processed.<\/p>\n\n\n\n (2) We retain your personal data for the period strictly necessary for the purpose of the processing, unless the retention of your data is required or permitted by law. For example, we retain data related to the execution of your orders for the period required by law for the retention of accounting records, namely a maximum of 10 years from the relevant financial year.<\/p>\n\n\n\n (3) We implement access control mechanisms to ensure that only authorized personnel can access your personal data. In the event of a personal data breach, BALMONT CONSEIL will comply with the applicable legal and regulatory requirements for notifying the competent supervisory authorities and\/or the data subjects of personal data breaches.<\/p>\n\n\n\n Your personal data will be hosted within the hosting infrastructure of our hosting provider, o2switch, located in France.<\/p>\n\n\n\n You have the right to access, rectify, erase, limit, and object to the processing of your personal data, as well as the right to define guidelines regarding the fate of your data after your death and the right to data portability.<\/p>\n\n\n\n The CNIL (French Data Protection Authority) defines personal data as "any information relating to an identified or identifiable natural person. However, because this data concerns individuals, they must retain control over it." You also have the right to lodge a complaint with the CNIL for France and with a competent supervisory authority for any other Member State, depending on your habitual residence, your place of work, or the place where the alleged infringement of your rights occurred, if you believe that the processing of your data does not comply with applicable regulations. This complaint may be lodged without prejudice to any other legal action before an administrative or judicial court. These rights are exercised under the conditions set out by the applicable regulations.<\/strong><\/p>\n\n\n\n \u2013 The right of access means that you can ask us at any time to tell you whether we are processing personal data concerning you and, if so, to tell you what personal data is concerned and the characteristics of the processing carried out.<\/p>\n\n\n\n \u2013 The right to rectification means that you can ask us to correct your personal data when it is inaccurate. You can also ask that your personal data, if incomplete, be completed insofar as this is relevant to the purpose of the processing in question.<\/p>\n\n\n\n \u2013 The right to erasure means that you can request the deletion of your personal data, particularly when:<\/strong> \u2013 The right to restriction means that you can ask us to limit the processing of your personal data:<\/strong> (iv) When you have objected to the processing of your personal data and request a restriction of processing for the period enabling us to verify whether the legitimate grounds you invoke are justified. Restriction of processing means that the processing of your personal data will then be limited to the storage of the corresponding personal data. We will then no longer perform any other operations on the personal data in question.<\/p>\n\n\n\n \u2013 The right to object means that you can object to the processing of your personal data when this processing is based on the pursuit of BALMONT's legitimate interest \u2013 The right to define guidelines regarding the fate of your data after your death allows you to make known your instructions concerning the retention, erasure and communication of your personal data after your death.<\/p>\n\n\n\n \u2013 The right to data portability means that you can ask us, under the conditions set out in the applicable regulations, to receive your personal data in a structured, commonly used and machine-readable format, and to transmit it to you, or to ask us to transmit it directly to a third party of your choice where this is legally and technically possible.<\/p>\n\n\n\n When we process your personal data based on your consent, you have the right to withdraw your consent at any time by contacting us at the addresses listed in the "How to contact us" section or by clicking the unsubscribe link in each of our communications. However, withdrawing your consent does not affect the lawfulness of processing carried out before this withdrawal.<\/p>\n\n\n\n BALMONT CONSEIL reserves the right at any time to modify or update, in whole or in part, this privacy policy, due to changes in applicable regulations regarding the protection of personal data or data processing carried out. If you have any questions, comments or suggestions, please contact us by visiting the contact us page or by submitting them to contact@balmontconseil.com.
Within the meaning of the regulations applicable to personal data, BALMONT CONSEIL is therefore the data controller.<\/p>\n\n\n\n
1. How BALMONT CONSEIL uses your personal data
2. How BALMONT CONSEIL shares your personal data
3. How BALMONT CONSEIL protects your personal data
4. Where BALMONT CONSEIL hosts and transfers your personal data
5. How you can exercise your rights regarding your personal data
6. Privacy Policy Updates
7. How to contact us
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I. How BALMONT CONSEIL uses your personal data<\/strong><\/h2>\n\n\n\n
(1) Carry out the actions necessary for the management of contracts, invoices and customer relationship monitoring
(2) Publish and manage your reviews and\/or comments left on the website
(3) To send you our newsletter, if you are subscribed to it
(4) Respond to your contact request made from our website
(5) Establish a loyalty program
(6) To offer you tailored advertisements and content
(7) Create a file of users, prospects and customers
(8) Develop sales and attendance statistics
(9) Manage unpaid invoices and any disputes
(10) Comply with our legal obligations<\/p>\n\n\n\n
When you voluntarily provide us with personal data, the collection of your personal data is based on the following legitimate interest: to better respond to your requests for information. The processing of your personal data for the purpose of sending you our newsletter, however, is based solely on your consent to receive our newsletter, which you can withdraw at any time. If you do not consent to receiving the newsletter, please note that this will not prevent you from creating your customer account.<\/p>\n\n\n\nII. How BALMONT CONSEIL shares your personal data <\/strong><\/h2>\n\n\n\n
III. How BALMONT CONSEIL protects your personal data <\/h2>\n\n\n\n
IV. Where BALMONT CONSEIL hosts and transfers your personal data<\/strong><\/h2>\n\n\n\n
V. How you can manage your rights relating to your personal data<\/strong><\/h2>\n\n\n\n
which is also a right you have. You can contact us at any time at the addresses listed in the "How to contact us" section below to exercise your personal data rights under the conditions set out in the applicable regulations. You must specify which right you intend to exercise as well as
all the necessary details so that we can respond to your request.<\/p>\n\n\n\n
(i) Their retention is no longer necessary with regard to the purposes for which they were collected; ;
(ii) Your personal data is processed on the basis of your consent, you wish to withdraw this consent, and there is no other legal basis that could justify the processing; ;
(iii) You have objected to the processing of your personal data and therefore wish for it to be erased; ;
(iv) Your personal data has been unlawfully processed; ;
(v) Your personal data must be erased to comply with a legal obligation provided for either by European Union law or by French law.<\/p>\n\n\n\n
(i) When you contest the accuracy of your personal data for a period enabling us to verify its accuracy; ;
(ii) When, following processing established as non-compliant, you prefer the limitation of processing to the complete erasure of your personal data; ;
(iii) When we no longer need your personal data for the purposes of processing but you still need it for the establishment, exercise or defense of legal claims; ;<\/p>\n\n\n\n
ADVICE. The right to object is subject to providing a legitimate reason relating to your particular situation. We will then cease the processing in question unless there are legitimate and compelling grounds justifying its continuation in accordance with applicable regulations.<\/p>\n\n\n\nVI. Updates to this privacy policy<\/strong><\/h2>\n\n\n\n
Any substantial changes to this privacy policy will be notified to you by email if you have provided us with a valid email address and will also be published on the website. We recommend that you regularly review this privacy policy to fully understand our commitments regarding the security and protection of your personal data.<\/p>\n\n\n\nVII. How to contact us<\/strong><\/h2>\n\n\n\n
Or by post to Balmont Conseil, 14 boulevard de Balmont, 69009 Lyon.
If you are not satisfied with the response provided by BALMONT CONSEIL to a request to exercise rights in accordance with Article V above or if you wish to report a breach of applicable data protection regulations, you have the right to lodge a complaint with the CNIL by mail (CNIL \u2013 3 Place de Fontenoy \u2013 TSA 80715 \u2013 75334 PARIS CEDEX 07) or on its website (www.cnil.fr), or with the data protection authority of the country in which you usually reside or work.<\/p>\n\n\n\n